Make sure the OS matches your system.
Windows Update sometimes overwrites HP’s custom driver with a generic Microsoft one. Reinstall the driver from HP’s website and pause Windows Updates for 7 days while you test. dts sound driver for hp windows 10
The "DTS Sound Driver" is the software bridge that allows Windows 10 to communicate with this audio processing technology. Without it, Windows defaults to a generic "High Definition Audio Device" driver. While this generic driver produces sound, it lacks the enhancements (bass, clarity, surround simulation) that the DTS software provides. Make sure the OS matches your system