If your TV is frozen or stuck on the logo screen, use the physical hardware button.
Locate the small recessed button on the back or side panel of the TV, typically near the HDMI or USB ports. How to Hard Reset TCL 32ES560
Some repair technicians use an IR service remote (e.g., RC802 or similar) to trigger a hard reset on TCL TVs. This method is rarely needed but included for completeness. If your TV is frozen or stuck on
: The status indicator light will dim when the cycle is complete. Release the button and wait for the TV to power off and restart into the Guided Setup. Method 3: Using the Power Button (Recovery Mode) This method is rarely needed but included for completeness
Sometimes a soft reset is enough. This is not a hard reset, but it often resolves minor freezing without data loss.