, this often happens because the hardware ID wasn't correctly entered in the license request fields or because the device isn't a certified VAS laptop. He remembered a tip from a VXDIAG support blog
Right-click ODIS.exe or the license generator → . This ensures access to hardware abstraction layer. unable to determine the hardware id for this computer odis
Reinstall, ensuring your antivirus is temporarily disabled, as it can sometimes block the hardware-querying scripts. , this often happens because the hardware ID
An hour of troubleshooting later, the "ghost" finally vanished. The loading bar finished its trek, the Audi's VIN appeared on the screen, and Mark could finally get to work. If both return blank, your PC’s firmware is
If both return blank, your PC’s firmware is not providing a unique ID — ODIS cannot work. You’ll need to:
Contact your VAG licensing portal or local importer to issue a .