| Problem | Likely Cause | Solution | |---------|--------------|----------| | No download link visible | Not logged in / license not purchased | Register and buy or request trial | | Installer fails on Windows | Missing Visual C++ Redistributable | Install VC++ 2015-2022 from Microsoft | | macOS “unidentified developer” warning | Gatekeeper blocking unsigned app | Right-click → Open, or allow in Security & Privacy | | License key rejected | Host ID mismatch (changed hardware) | Contact Timberlake to reset license | | Ox console not found | PATH not set after installation | Reinstall or manually add to system PATH |
While the main engine is proprietary, specific OxPack add-ons (like for state space models) can be downloaded via open-source mirrors. However, the core oxl.exe must come from the commercial distributor. Oxmetrics Download
: Official versions are sold and distributed by Timberlake Consultants . Once purchased, download links are typically sent directly to your inbox. | Problem | Likely Cause | Solution |