Ideally, you should begin this process your test date.
| Error Message | Likely Cause | Solution | |---------------|---------------|----------| | "Device not compatible" | OS too old | Update OS or use a different device | | "Camera permission denied" | Bluebook blocked from camera | Go to system settings → Privacy → Camera → enable Bluebook | | "Start code invalid" | Wrong code or expired | Proctor re-issues a new code | | "Test not downloaded" | Download interrupted | Re-download using stable Wi-Fi | | "Screen recording required" (Mac) | macOS privacy restriction | Allow Bluebook in System Settings > Privacy > Screen Recording | bluebook exam setup
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