If your HP server is from , it almost certainly uses a Serial controller (SAS or SATA). Excluding "serial" may leave you with no available drivers. In that case, consider downloading the in-box OS driver (provided by Windows/Linux) which handles physical drives without a separate HP driver.
If software tools are unavailable, you can find the model and serial numbers on the physical drive itself: If your HP server is from , it
: If the system specifically asks for a "download," it often refers to a BIOS or drive firmware update needed to recognize the hardware. HP Support Community 2. Identify the Physical Drive Details To find the exact Serial Number required for the HP Support site , use these methods: If software tools are unavailable, you can find
(the -model serial flag in your search). Instead, manually note: Instead, manually note: Look for a large white
Look for a large white label on the top or bottom edge of the HDD/SSD. Serial numbers are usually preceded by "S/N" , "SN" , or "Serial No" .