However, this ease of access has birthed a silent, sprawling security nightmare for organizations worldwide. It is the era of the
Here is the cruel irony: Employees use Shadow Apps because corporate apps are usually terrible.
We live in a world of "bring your own device" (BYOD). Employees are accustomed to seamlessly integrating apps into their personal lives. When they enter the office (or log in remotely), they expect the same frictionless experience. They do not view using an unauthorized app as a security breach; they view it as doing their job effectively.