Plug the device into a (black) rather than a USB 3.0 port (blue) if possible, to avoid compatibility issues.
This guide details how to identify, install, and troubleshoot drivers for generic and branded USB 2.0 capture devices on Windows 10. 1. Identifying Your Capture Controller usb 2.0 video capture controller driver windows 10
To bypass Windows 10 installation errors and get your device recognized: Plug the device into a (black) rather than a USB 3