Developing Communication Skills By: Krishna Mohan Pdf

The book stresses that communication is incomplete without feedback. If you give instructions and the employee fails, the fault lies not just with the employee, but with the loop. Mohan provides scripts for "feedforward" (suggestions for future) rather than painful feedback (criticism of the past).

Aligned with global standards, the text reinforces foundational principles such as the : 6 Ways to Improve Your Communication Skills at Work | SNHU Developing Communication Skills By Krishna Mohan Pdf