If you work for a company that uses DingTalk Enterprise, the "Forgot Password" button might not work. Why? Because your company manages your password through their own system (e.g., Alibaba Cloud SSO, Azure AD, or a local server).
If you are already logged into the DingTalk mobile app, you can log into the DingTalk Desktop Client by scanning the QR code on your computer screen with your phone. What to Do if You Can't Receive a Verification Code If the SMS or email doesn't arrive: How do I reset my password? - Ding Support Center
If your account is linked to an email, you can request a reset link or code to be sent to your inbox.
The desktop app works similarly to mobile, but with one extra security hurdle:
If you've forgotten your password, you have several ways to regain access depending on whether you have your linked phone or email handy. Below are drafts you can use for internal documentation, a help guide, or just to follow yourself to fix the issue. Option 1: Using the "Forgot Password" Button (Self-Service) This is the most common method for most users. Step 1: Open the DingTalk app or the desktop login page . Step 2: Click "Forgot Password" below the login fields.
If you work for a company that uses DingTalk Enterprise, the "Forgot Password" button might not work. Why? Because your company manages your password through their own system (e.g., Alibaba Cloud SSO, Azure AD, or a local server).
If you are already logged into the DingTalk mobile app, you can log into the DingTalk Desktop Client by scanning the QR code on your computer screen with your phone. What to Do if You Can't Receive a Verification Code If the SMS or email doesn't arrive: How do I reset my password? - Ding Support Center forgot password dingtalk
If your account is linked to an email, you can request a reset link or code to be sent to your inbox. If you work for a company that uses
The desktop app works similarly to mobile, but with one extra security hurdle: If you are already logged into the DingTalk
If you've forgotten your password, you have several ways to regain access depending on whether you have your linked phone or email handy. Below are drafts you can use for internal documentation, a help guide, or just to follow yourself to fix the issue. Option 1: Using the "Forgot Password" Button (Self-Service) This is the most common method for most users. Step 1: Open the DingTalk app or the desktop login page . Step 2: Click "Forgot Password" below the login fields.
