The root causes usually fall into four categories:
If you are using Windows 10 or 11, sometimes driver signature enforcement can block the installation. If the driver fails to install, you may need to restart your computer in "Advanced Startup" mode and select "Disable Driver Signature Enforcement." rk software device not connected
If you have the wrong version installed, simply uninstalling it may not be enough. Uninstall the current RK software. The root causes usually fall into four categories: