You cannot download the software without being logged into a valid Rockwell account associated with a license (or a trial request). Contact your local Rockwell distributor to purchase:
Troubleshooting Steps. Step 1: Verify Virtual Backplane Driver. Open RSLinx Classic. Check that the Virtual Backplane driver (VBP- Industrial Monitor Direct softlogix 5800 download
A groan. "Alex, batch 880 is at T+3 hours. We're in the exothermic hold phase. How long is the actual download ?" You cannot download the software without being logged