Restart the tool as admin. Go to Settings → Force Erase All (enable). Click Start first, then connect the X96Q.
However, by following this guide—disabling signature enforcement, manually installing via Device Manager, and using the correct USB burning mode—you can overcome the common hurdles. Keep a dedicated, short USB-A to USB-A cable, use a Windows 10 PC if possible, and never panic if the first connection fails.
Another driver conflict (e.g., winusb.sys ). Enter Safe Mode, uninstall all unknown USB devices, then reinstall Amlogic driver.