Chatbot Hub Universal Script !!top!! Review
// Return standardized output for adapters to send return to_user_id: userId, text: responseText, actions: actions, channel_hint: channel // Let adapter format it (Markdown vs HTML vs Plain) ;
case 'track_order': session.step = 'awaiting_order_id'; responseText = "Please enter your Order ID (e.g., ORD-123)."; break; ChatBot Hub Universal Script
Once the script decides what to say, it triggers actions: // Return standardized output for adapters to send